Introduction to PABX Systems: Understanding the purpose and benefits of PABX systems. Differentiating between analog and digital PABX systems.
Components of a PABX System: Overview of key components: control unit, extensions, trunk lines, and terminals. Hardware and software components in a PABX system. PABX System Architecture: Exploring the architecture and topology of PABX systems. Centralized vs. decentralized PABX configurations. Installation and Wiring: Physical installation of PABX hardware, including control unit and extensions. Wiring and cabling requirements for connecting extensions and trunk lines. Extension Configuration: Setting up and configuring individual extensions. Programming extension numbers, names, and features. Trunk Line Configuration: Configuring trunk lines for external communication (analog, digital, VoIP). Call routing, call forwarding, and call waiting settings. Software Configuration: Using the PABX system software to configure settings and features. Programming automated attendants, voicemail, and call groups. User Management and Training: Training users on using PABX features, voicemail, and call handling. Managing user accounts and permissions. Troubleshooting and Diagnostics: Identifying and diagnosing common PABX system issues. Using diagnostic tools and logs for troubleshooting. Maintenance and Upgrades: Regular maintenance routines and best practices. Upgrading firmware, software, and hardware components. Security and Access Control: Implementing security measures to prevent unauthorized access. Password protection, call barring, and restriction settings. Integration with Other Systems: Integrating PABX systems with other communication tools (e.g., email, CRM). VoIP integration and SIP trunk configuration. Backup and Disaster Recovery: Implementing backup strategies for PABX system settings and configurations. Disaster recovery planning and procedures. Regulations and Compliance: Understanding regulatory requirements and standards for PABX systems. Compliance with privacy and data protection laws. Case Studies and Practical Exercises: Analyzing real-world PABX installation and maintenance scenarios. Hands-on exercises for configuration and troubleshooting.UNITRONIX TRAINING ACADEMY (UTA) is the training arm of UNITRONIX GLOBAL CO. LIMITED; one of the fastest growing reputable RENEWABLE ENERGY companies in Nigeria. In partnership with the world’s top- rated solar modules manufacturer OEM across the world, we deliver intensive theoretical, practical and on-site installation training in solar energy. Our trainings are delivered in a conducive environment, with experienced professionals and hands-on practical sessions. Our training sessions are very interactive to ensure full understanding of all topics covered. At the end of the training, every trainee will be certified and accredited as a Unitronix Dealer for the purposes of partnership.